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Your Event Essentials: Onsite Registration

Kaitlyn Tatulli |

Event attendee picking up their name badge after onsite registrationIf you followed our Event Essentials guide, you know how important registration is to meetings and events, and how to secure a good first impression with your attendees via your online registration. But how do you maintain this stellar first impression with attendees during your onsite registration? How do you minimize the chaos and long check-in lines during your onsite registration? Event management software technology!

To help you create a seamless onsite registration process, we have researched and curated a list of three top event registration solutions and tips. With them, you can deliver a better onsite registration experience to your attendees. Check them out.

3 Onsite Event Registration Technologies & Tips

1. Reduce Wait Time & Long Lines

Long line of people waiting to check-in at an event

Self-service transactions have seen a surge over the past decade. Why? Because people don’t like to wait on lines! You can integrate this trend into your onsite event registration process by using self-service kiosks.

With self-service kiosks, attendees can enter and verify their own information and print their event badges in less than 10 seconds. You can set these kiosks up near registration desks so if attendees do have questions, staff are nearby to help.

With self-service check-in and registration kiosks, long wait times and registration lines will be a thing of the past!


2. Communicate with Attendees

2 toddlers communicating

Did you know that 44 percent of event planners report struggling to communicate with attendees onsite? But communication has proven itself to be one of the most important aspects of being a successful event planner and keeping attendees happy. Knowing this statistic, integrating a software, like a mobile event app to help keep planners and attendees communicating during entire event lifecycle, and particularly during the onsite process, is crucial.

With a mobile event app, planners can constantly send updates, registration information, and schedule changes to their attendees’ phones through alerts and customizable push notifications.

In addition to serving as an event communication hub, attendees can use your mobile event app to check into your event. If you’re using a fully integrated event management software mobile event app, then your attendees won’t have to re-enter their information at check-in. Instead, with a few clicks, they will be checked into your event!


3. Reduce Future Errors

Businessman standing in front of a black wall with white x's looking to reduce future errors

With event intelligence, you can reduce the opportunity of registration error and reduce attendee frustration in your future events by tracking the check-in and registration process.

By using a fully integrated event management software to manage the entire event lifecycle you can gain valuable event intelligence and track certain aspects of the registration process. For instance, you can learn what number of attendees used the self-service kiosks over checking in with a staff member, the highest day or time attendees registered, the number of last-minute registrants, and so much more.

Gaining this data can help you guarantee that your attendees will have a smoother onsite experience at your next event.

What do you think of these three onsite event check-in solutions and tips? Do you use any of these at your own meetings and events? Which one is your favorite? Did we miss one? Let us know by commenting below!

Looking to learn more online registration? Or maybe you want to learn more about the overall event registration process? Check out our free guide to event registration and attendee satisfaction.

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This Post was Written by Kaitlyn Tatulli

Kaitlyn Tatulli is a graduate from Fairfield University with majors in Digital Journalism and Psychology and minors in Women, Gender, and Sexuality Studies and Computer Science. Currently, she is receiving her MFA from Fairfield University. Kaitlyn...

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