Austrade
4,000 delegates, 900+ app downloads, 27,000+ individual app interactions
Stova partnered with Austrade to deliver a successful event
Austrade is an Australian federal government agency. Austrade’s role is to advance Australia’s international trade, education, investment, and tourism interests by providing information, advice and services to businesses, education institutions, tourism operators, governments and citizens. Helping Australian companies grow their business in international markets is an Austrade service which entails events such as offshore and inbound missions, seminars and webinars.
Austrade Challenge
Although Austrade is experienced in running successful trade missions, AWIC presented a new set of challenges due to the size and complexity of the event.
With a focus on enhancing the user experience and creating new efficient processes that could be applied to other events, the prioritised areas for improvement included: streamlining the registration process, communicating with delegates more efficiently, and managing sessions, programs and attendance.
With only three months to implement, Austrade established a multidisciplinary team to deliver a service for AWIC that was simpler, clearer and faster for both the coordinating staff and the delegates at the event, says Nils van Boxsel, Austrade’s CIO. He adds: “When assessing EMS providers, we were surprised by how closely Stova's platform could meet our needs.”
Austrade had to deliver the event management software solution on a tight schedule, and Stova’s professional services team were on-hand to provide consultation, configuration, logistical and technical support.
Location: Australia
Founded: 1985
Employees: 565
Industry: Government Agency
The Australian Trade and Investment Commission (Austrade) is an Australian federal government agency. Austrade’s role is to advance Australia’s international trade, education, investment, and tourism interests by providing information, advice and services to businesses, education institutions, tourism operators, governments and citizens. Helping Australian companies grow their business in international markets is an Austrade service which entails events such as offshore and inbound missions, seminars and webinars.
Nils van Boxsel
Chief Information Officer
Key Statistics
4,000 delegates
900+ app downloads
27,000 individual app interactions
Products Leveraged
Attendee Registration, Mobile App, Onsite Badge Printing
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