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Tech Tuesday: 21 Noteworthy Artificial Intelligence Statistics for 2019

Kaitlyn Tatulli |

Robot finger meets human finger through computer screenDid you know that 90 percent of the world’s data has been produced by humans across the world within the past two years? That’s more than 2,000,000,000,000,000,000 bytes  of data being generated every single day, and every two days we are creating more data than the cumulation of humanity did from the beginning of time up until 2003!

With so much big data being collected on just about everything we do, the future of business is data. So, learning how to leverage and capitalize on the power of this data to optimize your business needs is essential. That’s where artificial intelligence,  or AI and machine learning comes in.

Check out the 21 most noteworthy AI statistics that you need to know for 2019 to better leverage the power of this data in your business.

21 Top AI Big Data Statistics for 2019 & Beyond


Why Use AI Technology?

Multiple question marks in different colors

1. 143% of companies in the service organizations are projected to use or grow their use of AI (Salesforce, 2019).

2. 80% of businesses say they plan to implement AI as part of their customer services offering by 2020

(Venture Harbour, 2019).

3. 77% of consumers already use AI technologies (Adobe, 2019).

4. 72% of business leaders believe having AI is a “business advantage” (Adobe, 2019).

5. 69% of companies with “excellent customer service” are actively searching for ways to bring in AI to their organization (Salesforce, 2019).

6. By 2025 the AI market is projected to become a $190 billion industry (G2, 2019).

7. By 2020, AI technology will be in almost every new software (Venture Harbour, 2019).


AI Increases Productivity & Profitability

Increase profitability

8. 84% of AI users say the technology improved the prioritization of their work (ZDNet,2019).

9. 80% of technology and business executives say that AI increases productivity in their companies

(Venture Harbour, 2019).

10. 40% of users say AI technology increases employee’s productivity (Accenture, 2019).

11. $14 trillion of additional company revenue and a profitability increase of 38% will be seen by companies using AI by 2035 (Accenture, 2019).


AI Chatbots

AI chatbots on a mobile device

12. 81% of AI organizers use chatbots to gather basic information (Salesforce, 2019).

13. 64% of chatbot users spend their time solving complex problems while non-chatbot users only spend 50% of their time solving complex problems (ZDNet, 2019).

14. 49% of online consumers spend more money and shop more when a chatbot is effectively implemented (AiTrends, 2018).

15. 34% of online consumers prefer chatbots over humans (AiTrends, 2018).

16. By 2020, the use of chatbot will increase by 136% (VXChnge, 2019).


AI in Sales & Marketing

AI in sales and marketing

17. 87% of AI users utilize AI technology for sales forecasting and to improve their email marketing campaigns (G2, 2019).

18. 61% of marketers report that the number one, most important aspect of their marketing data strategy is AI (Venture Harbour, 2019).

19. 50% of sales leads can be increased by using AI (G2, 2019).

20. 60-70% of sales call time can be decreased using AI technology (G2, 2019).

21. 30% of companies by 2020 are projected to use AI for at least one of their sales processes

(Venture Harbour, 2019).

Want to learn what artificial intelligence and big data means for the meeting and event industry? Check out our interview with Aventri’s Steve Yellen, VP of Product Strategy, and Sue Benz, Senior Product Manager, to learn more.

What do you think of these 21 artificial intelligence statistics? Did we miss any? Let us know by commenting below!

Event Technology Trends - Aventri

This Post was Written by Kaitlyn Tatulli

Kaitlyn Tatulli is a graduate from Fairfield University with majors in Digital Journalism and Psychology and minors in Women, Gender, and Sexuality Studies and Computer Science. Currently, she is receiving her MFA from Fairfield University. Kaitlyn...

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