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Aventri Success Story: DHL

Moving away from manually managing events through Outlook and Excel to a robust and user-friendly suite of event management tools.

DHL, prior to using Aventri, was organising several of its international events the old fashion way via manual tasks completed with Outlook and Excel spreadsheets. According to Marcus Speck, IT Product Manager, it came to the point where the organization wanted to explore a better technology option on the market to help them do a better job managing their events. With its robust suite of event management tools and user-friendliness, Aventri’s stood out against the competition as the best option for DHL.
Location: Bonn, Germany Founded: 1969 Employees: 520,000+ Industry: Express Mail Logistics

DHL is present in over 220 countries and territories across the globe, making it the most international company in the world. With a workforce exceeding 520,000 employees, it provides solutions for an almost infinite number of logistics needs. DHL is part of the world’s leading postal and logistics Group, Deutsche Post DHL and encompasses three divisions: DHL Express, DHL Global Forwarding, Freight and DHL Supply Chain.

Challenge
Solution

DHL Challenge

Prior to using Aventri, DHL was organizing several of its international events the old fashion way via manual tasks completed with Outlook and Excel spreadsheets.

According to Marcus Speck, IT Product Manager, it came to the point where the organization wanted to explore a better technology option on the market to help them do a better job managing their events. With its robust suite of event management tools and user-friendliness, Aventri’s stood out against the competition as the best option for DHL.

“Aventri is a fully integrated end-to-end event management platform that has everything we needed,” Speck says. “We especially loved the versatility of the registration module where everything is kept in one place, including reporting.”

DHL also appreciated Aventri’s integration capabilities and its ability to connect to other systems to transfer and share data with other software in its technology stack, especially the Salesforce integration.

DHL Solution

With Aventri, DHL can create professional, fully-branded event websites, registration pages, and event mobile apps for its internal events, something that both staff and attendees have appreciated. DHL also uses Aventri’s registration tool to easily collect specific information they need about their attendees like dietary restrictions, accommodation requirements, etc.

“We are really excited about how user-friendly the platform is,” Speck says. “You don’t need to be IT-minded or tech-savvy at all to work with Aventri.”

DHL employees attending internal events have also been impressed by the mobile event app.

“The mobile app is also really great,” says Kevin Pallas, Senior Director of Sales Processes & Account Management Methodologies at DHL. “It helped me make the most out of my time at the event, helping me plan what to attend and reminding me when I needed to be there. Being able to receive messages and have the ability to provide feedback was fantastic as well.”

Aventri’s global, 24/7 support team has also been a strong asset for DHL. “I have nothing but praise for the Aventri support team,” Speck says. “When we reach out for help, our questions are usually solved within a couple of hours, not days.”

Overall, Speck says he has received great feedback about how professional and well-thought out Aventri’s event technology is. He adds: “After every event we run with Aventri, other internal divisions at DHL come up to me asking if they can use the product as well for their events.”

Aventri’s excellent reputation has grown by word of mouth throughout DHL, and its other internal divisions plan on exploring their own implementations as a result.

Marcus Speck IT Product Manager

“Aventri is a fully integrated end-to-end event management platform that has everything we needed,” Speck says. “We especially loved the versatility of the registration module where everything is kept in one place, including reporting.”

Key Statistics

Founded in 1969

Over 520,000 employees worldwide

Leveraging Aventri for all internal events

Products Leveraged

Event Registration

Mobile Event App

Salesforce Integration

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